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  1. Modere Customer Support
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  3. CUSTOMER

CUSTOMER

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  • Retail Delivery Fee
  • Updating Subscribe & Save
  • Colorado Shipping Tax
  • How does the 2nd month subscription credit work?
  • If I am on a Premium SmartShip will the Loyalty Match count for me as well?
  • How do I get the free shipping benefit?
  • Can I use any of my shopping credits to pay for taxes, shipping and/or any other fees?
  • How are my VIP savings calculated based on the items in my subscription?
  • What is an everyday savings order?
  • Issues with live chat
  • Account: Change name, Delete account, Create account, referral code, account information
  • Cancel Order: One time order, Subscription, Shipped, Why can't you cancel it?, Cancellation Confirmation
  • Order: Return, Exchange, Replacement, Missing Items, Damaged
  • Can we sign up without creating a Subscription?
  • How to add a PayPal account
  • Checking a status of my order
  • How to change a debit/credit card
  • Adjusting a Subscription
  • Can I change an item in my already placed order?
  • Adding more items to an order that has been already printed
  • Allergic reaction
  • How to – Reset My Password
  • Are these products safe to take while breastfeeding?
  • Can I buy one item at a time?
  • Do We Accept Klarna?
  • Does Modere Offer a Military Discount?
  • Does Modere replace orders that are 2 months old?
  • How Can I Find Tracking Numbers?
  • How can I get a confirmation number for a cancelled order?
  • How do I request a product replacement?
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Modere Customer Support