Q: My order sat outside in the snow/heat? Will the products be safe to take after they've gone back to room temperature?
A: Yes, as long as they're unopened and the packaging is still intact. Our products go through rigorous testing to ensure their integrity will not be compromised, even with extreme shipping conditions. Products that arrive frozen should be thawed at room temperature, and customers may find it helpful to shake liquids to ensure they are properly mixed after thawing.
Tags: frozen freeze temp
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