If a Social Marketer wishes to convert to a customer
- The SM will need to send the cancellation by action form located in their backoffice and note that they wish to convert to a customer.
- The Social Marketer becomes part of the customer pod of their Sponsor.
- The Social marketers old customer pod now becomes part of the customer pod of their Sponsor.
If they choose to create a new Customer account under a new Sponsor
- None of their previous customers will move with them due to their previous customers now being part of their previous Sponsor’s Customer Pod.
- Any Shopping Credits WILL NOT be transferred with them to their new account.