To access an Order Resolution Request, go to Modere.com and scroll to the bottom of the page and you will see a link that will say "Order Resolution Request"
Here, you will be able to send out a request about an order.
You have the option to select: Return/Refund or Replace Items
After you have entered your information, click on "Submit."
You will be receiving an email from our Modere Team within 48 hours.